Customer support is crucial to any successful business, but there are a number of ways that you can support your favorite local business without even spending a dime.
- “Like” their Facebook page and “follow” their Instagram account. It’s a simple way to keep up with their events, products and news, and helps their business continue to build their audience and find potential new customers.
- Engage with their social media posts by liking their posts, commenting, and sharing. Not only do the businesses appreciate your interaction, the engagement helps their pages get seen by others who don’t follow them. More followers = more business.
- Leave their business a review on their facebook page, Yelp or Google. People read reviews, and good reviews are golden, and also help the business come up more during web searches.
- Share the business in a local group, whether it be a Moms’ facebook group or your favorite town page.
- Shop local. The small businesses in town are also the ones saying yes when you ask them to support the local sports teams or donate to your school’s Tricky Tray. And they say yes, because it’s THEIR community too. By you continuing to support them, they can continue to support you and the community.
- Give referrals. Word of mouth is a powerful tool, it always has been. When you see someone asking for your favorite place to buy something, give a shout out to your favorite local store and be sure to tag their facebook page while doing so.
- Drop them a note and tell them why you love them. Whether it’s a retail, restaurant, or service business, being a business owner in general is challenging, and a few words of encouragement or support can literally make their day. If you didn’t get one of our new Downtown Denville postcards, get in touch and we’ll get you one. They’re a great way to drop a love note in the mail to your favorite downtown business.
